Returns & Exchanges

At Autelonline, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your Autelonline account and visit the 'Order History' section to select the items you wish to return and receive your RMA number.

2

Prepare the Package

Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing